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1862 Act Register

Accessibility statement

This service is run by HM Land Registry. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

Get advice from AbilityNet on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren't fully accessible:

  • The form used for title searching is difficult to navigate
  • Images of register pages do not provide descriptive text of the images' content
  • Links from register pages to the images are difficult to tell apart from each other

What to do if you can't access parts of this website

Contact us if you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille.

We'll consider your request and get back to you within 5 days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting the accessibility requirements, contact the Customer Services Centre by:

  • Telephone
    • English language 0300 006 0411
    • Welsh language 0300 006 0422
  • Post - HM Land Registry Citizen Centre, PO Box 74, Gloucester, GL14 9BB
  • Online

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website's accessibility

HM Land Registry is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version (WCAG) 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

  • Register page pages do not have meaningful links for links to view the image, even when read within context. This fails WCAG 2.2 success criterion 2.4.4 Link Purpose (In Content) and WCAG 2.2 success criterion 1.1.1 Non-text Content.
  • The reading sequence for the search input, the search refining and the search results on the titles search page is not what is expected. This fails WCAG 2.2 success criterion 1.3.2 Meaningful Sequence.
  • Dynamic updates to the results from the search input are not conveyed to assistive technologies. This fails WCAG 2.2 success criterion .2.4.3 Focus Order A
  • The instructions for the "Start a search" page are located on a separate page from the form itself. This fails WCAG 2.2 success criterion 3.3.2 Labels or instructions are provided when content requires user input.
  • The relationship between the "Search for a title" field and the "Refine search fields" fieldset is not clearly described. This fails WCAG 2.2 success criterion 3.3.2 Labels or instructions are provided when content requires user input.

We plan to carry out fixes for the above noted issues with a high degree of urgency.

Disproportionate burden

There are no aspects of disproportionate burden for this service.

Content that's not within the scope of the accessibility regulations

  • The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they're not essential to providing our services.
  • Content captured after this date is exempt under Section 4(2)(f)(i) because reproductions of items in heritage collections, that cannot be made fully accessible because of the incompatibility of the accessibility requirement with either the preservation of the item concerned or the authenticity of the reproduction, are exempt.

How we tested this website

This website was tested using a combination of manual testing and automated accessibility testing tools, such as Web Accessibility Evaluation Tool (WAVE) - and Deque Axe. User agents and assistive technologies employed during the testing include:

  • VoiceOver on macOS
  • JAWS on Windows 10
  • ZoomText on Windows 10
  • Non Visual Desktop Access (NVDA), Open Source screen-reader on Windows 10
  • Talk Back on Samsung Galaxy 8
  • Safari on iPhone
  • Internet Explorer, Safari, Google Chrome and Firefox in conjunction with some of the above assistive technologies.

What we're doing to improve accessibility

This statement was prepared on 22nd November 2024 and reviewed on 22nd November 2024. We will update this statement as we find or fix any defects.

This website was last tested in August 2025 against the WCAG 2.2 AA standard. This test of a representative sample of pages was carried out by Jim Byrne.